Shipping & Delivery

XSmall furniture will be sent with the courier APC. Despatch times are usually within 2-5 working days of placing your order, although at busy times this may be longer. We will send you an email once your order has been dispatched and then APC aim to deliver on a next working day basis.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Domestic Distribution deliver our furniture orders and offer a two-man delivery service. They will carry each item into the room of your choice. Deliveries are Monday to Friday between 9am-5pm. Domestic Distribution will contact you by either email or text to arrange the delivery with you. Please ensure you provide a telephone number when you checkout to avoid delays in delivery.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering.

Please note if you require a Saturday delivery this will incur an extra charge of £50. Please contact the sales team on 01271 858649 or email at sales@daisysnow.co.uk if you wish to arrange this.

Domestic Distribution deliver our furniture orders and offer a two-man delivery service. They will carry each item into the room of your choice. Deliveries are Monday to Friday between 9am-5pm. Domestic Distribution will contact you by either email or text to arrange the delivery with you. Please ensure you provide a telephone number when you checkout to avoid delays in delivery.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering.

Please note if you require a Saturday delivery this will incur an extra charge of £50. Please contact the sales team on 01271 858649 or email at sales@daisysnow.co.uk if you wish to arrange this.

Our large pieces are heavy, therefore we strongly advise that you arrange for two additional people who can lift, to be on site to assist at the time of delivery. Due to the size and weight of this piece of furniture, we can only guarantee that the item will get delivered into your property. While every effort will be made to put the item into your room of choice, they are not obliged to move anything to a place that they deem could put themselves at risk (i.e upstairs).

Please be aware when ordering that it is your responsibility to check that the item will fit and to make sure access is appropriate. Any return costs payable are to be covered by the buyer. 

Deliveries are Monday to Friday between 9am-5pm. Domestic Distribution will contact you by either email or text to arrange the delivery with you. Please ensure you provide a telephone number when you checkout to avoid delays in delivery.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering.

Please note if you require a Saturday delivery this will incur an extra charge of £50. Please contact the sales team on 01271 858649 or email at sales@daisysnow.co.uk if you wish to arrange this

Domestic Distribution collect from us once a week. Once collected delivery timescales range between 1 – 21 working days depending on location. The delivery team will contact you via text or email to schedule your delivery. If the first delivery slot offered is declined this can increase the delivery timescale. To find out more please head to our shipping & delivery page to view our FAQ’s & full terms for delivery.

Domestic Distribution can deliver on a Saturday, this will incur an extra charge of £50. Please contact our sales team to discuss this

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering. We are more than happy to hold your order until a time convenient to you

If the item arrives damaged please contact us whilst the courier is still present. If our office is closed and the item needs significant work please ask the courier to take this back to us

Please contact us to arrange the return. You will be liable for the delivery and return charge. The return charge will be the same as the original delivery charge plus 50%

It is the buyer’s responsibility to measure all access points when ordering furniture to ensure that the item will fit through doors and any narrow areas. Refused furniture deliveries will incur a return charge the same as the original delivery charge

There will be a re-delivery charge if a scheduled delivery is missed, (thus failed). The re-delivery charge is the same as the original delivery charge.

Please let us know as soon as possible if you need to cancel your order. If this hasn’t been collected by the courier we can cancel and fully refund your order. If cancellation occurs after our courier has collected you will be liable for the delivery charge and an additional 50% of this

Yes the courier will unpack your order and take away the packaging. We always advise requesting this so you can check the item has arrived safely. You can then sign their Proof of Delivery form to say this has arrived safely

Specific days can be chosen subject to postcode, there will be an additional charge of £30 for this. Please contact sales@daisysnow.co.uk to request this

If assembly is required (ie for a bed) assembly is charged at £90 an hour for full assembly or £45 for a maximum of 30 minutes

You will receive an estimated 3 hour time slot the evening prior to your delivery, which is subject to change on the day

Please contact the courier immediately if you need to change your delivery date. There will be a re-delivery charge (same as original delivery charge) if a confirmed delivery date is cancelled with under 48 hours notice. Please note, there is a 12pm cut off 48 hours prior to the delivery date.

We may be able to offer a 2-4 day pallet delivery, this will be delivered kerbside. Please contact sales@daisysnow.co.uk for a quote.

We will deliver this item to South West addresses only. Please contact us with your address before purchasing at sales@daisysnowvintage.co.uk, to check we can deliver to your address.