In the event that you wish to return a piece of furniture, please contact us as soon as possible. You may return goods in their original packaging within 28 days of the date of delivery. It is your responsibility to take care of the products and ensure they are packaged and returned to us safely and in a saleable condition.
Costs of Return: You will be liable for the delivery and return charge. The return charge will be the same as the original delivery charge plus 50%. These charges are based on what our courier charges us.
Please note, we are unable to refund the original shipping amount paid to send the order.
Our return address is Daisy Snow Vintage Ltd, Hill Farm, Huntshaw, Torrington, EX38 7HQ.
Returns are at the customers expense, except in instances where an item arrives damaged or incorrect. In these instances please notify us within 48 hours. You can contact us by email sales@daisysnow.co.uk or telephone on 01271 858649 and if possible please include photos.
